Privacy Policy

Effective Date: 01/10/2024

At EIGHTY2 ON M, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your personal information when you visit our website, book a stay with us, or engage with our services.

1. Information We Collect

We collect personal information that you provide when you make a booking, subscribe to our newsletter, or interact with our website. This may include:

  • Name
  • Email address
  • Phone number
  • Payment details (credit card information)
  • Booking preferences and special requests
  • IP address, browser type, and device information (via cookies)

2. How We Use Your Data

We use the personal information collected for the following purposes:

  • To process bookings and manage your stay
  • To communicate with you regarding your reservation
  • To send marketing communications, promotions, and updates if you have opted in
  • To improve our website, services, and customer experience
  • To run ads and provide personalized advertising based on your preferences and browsing history
  • To respond to inquiries and customer service requests

3. Sharing Your Data

We may share your personal information with:

  • Third-party service providers (e.g., payment processors, booking platforms) to facilitate your reservation
  • Marketing partners for the purpose of running targeted ads (e.g., Google Ads, Facebook Ads)
  • Legal authorities if required to comply with legal obligations

We do not sell your personal information to any third parties.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and serve personalized ads. Cookies collect information such as:

  • Your browser type
  • Pages you visit on our website
  • Time spent on each page

You can opt-out of cookies by adjusting your browser settings, though this may affect the functionality of the website.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to legal requirements.
  • Opt-out: You can unsubscribe from marketing communications at any time by following the opt-out link in our emails.

7. Legal Basis for Processing

We collect and process your personal data based on:

  • Your consent (e.g., for marketing purposes)
  • The necessity to fulfill a contract (e.g., booking and managing your stay)
  • Compliance with legal obligations

8. Third-Party Links

Our website may contain links to third-party websites (e.g., external booking platforms, social media). This Privacy Policy does not cover these external sites, and we recommend reviewing their privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

EIGHTY2 ON M
82 Main Road, Sea Point, Cape Town, WC, 8060, South Africa
Phone: +27 68 601 0397